1. Refund & Exchange Policy

• We do not offer refunds or exchanges, except in cases where the item received is damaged.

• If you receive a damaged product, please contact us within 48 hours of delivery with photos for verification.

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2. Order Cancellation

• Customers can initiate a cancellation request within 24 hours of placing their order.

• Once the order is processed, cancellations will not be possible.

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3. Shipping & Delivery

• Our standard delivery time is 8 to 10 working days.

• Delivery times may vary due to unforeseen circumstances, such as weather conditions or public holidays.

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For any inquiries or assistance, please contact our customer service team:
        +92 300 8269235
        nabiha.rungbarung@gmail.com